Wednesday, 8 September 2010

Remote server monitoring service

Remote server monitoring solutions are well known by most It engineers, but some in house techies or IT managers many not be ware of a service that will help you improve your network stability and increase productivity.} Since using a remote server monitoring system in our office for as long as I can remember, the experience has been very positive. Problems are seen early and dealt with before any critical business issues arise.
So what does it do?

A remote server monitoring system essential looks at your server(s) and alerts you of any problems that occur, either via email or sms or both. This can be anything from temperature problems, chassis intrusion, RAID array failures, ECC memory faults etc
It's all about communication, in Lehman's terms, the network monitoring tool sends messages to all aspects of your network and when there is no response, it will sound an alarm.

So what is monitored?

A lot of network monitoring tools can be configured to monitor the parts of your network you wish to keep an eye on, but on the whole the following should be standard.

Anti-Virus, Backup and Security

The minimum that should be checked at least once per day are:

o Anti-virus software.

o Backups - Have they completed successfully? Is the media still good? If tape backup still being used are the heads due to be cleaned?

o Critical network updates.

o Are people attempting to hack the network/machines?

o Hardware firewall performance.

Monitoring Hardware - this should be done 24x7


Performance Monitoring of the Network

Again this monitoring mainly focused on the server.
The remote server monitoring system we use also keeps us informed of any problems we may have with software applications on the server, for example if an application becomes inaccessible then we will be alerted to the fact.

How does the system keep us informed if there are any problems?

The system we use has a dashboard which is accessible from the internet. We also get alerts emailed directly to our inbox and you can also configure the system to text alerts to your phone.

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Remote server monitoring service